We’re not sure exactly how Pepper hurt her ear but it’s how she arrived at us at HQ. We know that Pepper was very loved in her previous home however and so we think it must have been an accident playing. Pepper doesn’t hear very well out of her poorly ear, so you sometimes have to call a little louder when it’s time for tea.
Due to the Coronavirus (COVID-19), each package will be left for 48 hours extra without handling before shipping (please see our Coronavirus update page for more details). We aim to post any orders placed before 6pm (GMT) by the next working day (and Saturdays). Orders placed after 6pm on these days may be sent out the day following the next. Please not that due to current circumstances, customers may expect some delays to their delivery and should get in touch with questions or queries on specific orders.
* Product weight includes packaging for accurate shipping costs.