Friends looking for new adventures?

Well you've come to the right place!

We accept all donations of teddy bears and other soft toys. No matter if it’s an old bear, a handmade friend or a new branded toy, there is a place for everyone at Loved Before.
 
There are a number of ways to get your old friends to us, see below.
 
Your soft toy donation journey starts today!

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Sending address

202 Heath Road

LU73AT

Leighton Buzzard 

Bedfordshire

*Please note that due to current urgent renovations, this service is paused*

If you are local and can't post your soft toy donation for whatever reason, we also accept drop off donations, ensuring your soft toys get to us safely.

 

Hit the button to book your drop off and we can organise a COVID-safe soft toy donation at our HQ. At the moment, these are only available on Saturdays.

Drop off address

202 Heath Road

LU73AT

Leighton Buzzard 

Bedfordshire

 If neither of these options work for you, but you'd still like to donate your soft toys, register to join our roadshow map We can let you know when we're swinging by to collect donations from your area in the future.

Still doesn't suit you?

Should none of these teddy donation options work for you you, feel free to get in touch with us on an individual basis. 

*Please note that due to current urgent renovations, this service is paused*

 

The easiest way to donate your teddies and soft toys to us is to send them directly.

 

Please send your teddy donations straight to our HQ. For packaging tips click here!

Send to us

Drop off

Roadshow collections

 

What do we accept?

Unfortunately we can't accept donations of plastic toys or any friends that have mechanical or electronic inners. Other than that all shapes, size, species and conditions etc are welcome at HQ! 

How do I send their story?

Sending stories alongside your donation of teddies is a lovely way to ensure their new family know all about their old life.

Of course this is totally optional and can be done by downloading and printing our cards. However you choose to do it, please make sure it's clear what goes with who (if you're sending more than one at a time).

Do I need to clean them before they arrive?

The simple answer is no! All donations go through a full spa process when they arrive, so no need to clean your soft toys before sending.

What should I write their stories on?

It's totally up to you how you'd like to send in stories with your teddy donations (if you want to send them at all), but we ask that you make it as clear as possible which soft toys they relate to to avoid any issues on identification. Tying notes round the necks of your soft toys, including clear descriptions or even photos can be the best way to ensure they match up on our end. You're more than welcome to download and print our story template too.

How do I know what to write?

This is totally up to you. It can be a name and their favourite food, a whole story or a memory you've shared with them.

Still stuck? Check out our prompts for more ideas. 

Will you let me know when they arrive?

When you donate soft toys, if you'd like us to let you know when they arrive just include your details in the package. We can't always contact you straight away, but will be sure to drop you a message as soon as we can!

How soon will I see them online?

Whilst some friends can go up quickly, due to the amount we receive it can often take a good while for them to pop up on the site. Please also bear in mind that whilst it's only a small percentage, some donated friends are adopted at events and so never make an appearance on the online site. Should you have any specific questions about your donated soft toys, please feel free to get in touch.

How do I package them?

When looking to donate soft toys / teddies we recommend a cardboard box with a return address (just in case!) but it doesn't really matter, as long as they're secure!

If you include a a note and contact info alongside your donation we can notify you when you friends arrive safely. 

Image by kids&me Germany

Have more questions?

Still unsure about how to donate your teddy bears or soft toys to us? Contact us now and we can help you out.