Looking to donate your old toys?

Making a difference is easy at Loved Before, and we appreciate your generosity! There are multiple hassle-free ways to donate and become a part of our mission to share joy through pre-loved, eco-friendly soft toys.

1. Mail it to us: Simply send your cuddly companion to the address provided on our donate page. Your donation, no matter the size, helps make a positive impact.

2. Drop it off: Arrange a convenient time to drop off your soft toys at our designated address. It's a straightforward way to contribute and ensure your plush friend finds a new home.

3. Let us pick it up: If you're within our collection radius, we can come to you! Contact us to schedule a collection, making the donation process even more convenient for you. (This is only applicable if we are doing a roadshow in your area, please get in touch to find out when we will next be around you!).

Remember, we greatly appreciate each and every donation. For more details on the donation process, visit our donate page. or contact us.

At Loved Before, we welcome a wide range of soft toys for adoption!

Whether your preloved toy is well-loved and showing the signs of countless hugs or is a gently used friend waiting for a new adventure, we accept donations of all shapes, sizes, and species. From giant giraffes to tiny hamsters, every cuddly friend has a place in our collection.

If you're uncertain about whether your donation qualifies, don't hesitate to reach out. Your generosity matters, and we're here to assist. Contact us here

Ready to make a difference? Visit our donate page for more details on how you can contribute to our mission of spreading joy through eco-friendly, pre-loved soft toys.

At Loved Before, we accept a range of pre loved soft toys.

No matter what type it is, species, age, make or condition of your pre loved soft toys we try our best to accept all toy donations. However, there are a few types of toys we cannot accept and they are as follows:

- Plastic toys.

- Toys with internal electronics.

- Any toy that would be considered "unsafe" due to its condition.

Still unsure if you can donate your pre loved soft toys to us?

Check out our adopted page to see what kind of teddy bears and other stuffed toys we’ve rehomed. You can also contact us here if you’re still unsure about your soft toy donation.

Although our mission at large is to change perspectives through the medium of eco-friendly soft toys, our biggest commitment is to ensure all of our pre loved soft toys are safe and clean. As such toys that don't meet this criteria will not be accepted, this will be reviewed on a case by case basis by the team at Loved Before.

When your preloved soft toys arrive at HQ, we'll get to know them as they settle in, follow our Instgram to see the mischief all the teddies get up to at HQ. We document all our adventures and day to day chaos her at HQ caused by such a big group of preloved toys. They can really cause quite a lot of *drama*.

Eventually, your friend will make their way through the spa and then have their own personal photoshoot before being added to the adoption centre and finding new adventure as one of our ever growing list of eco-friendly, second hand soft toys!

Normally, we won't let you know once your donation has been adopted however if this is something which matters to you, then drop us a message and we'll be sure to let you know!

We encourage everyone who wants to donate to write a story for their preloved toys. However, we know this can take a while (especially if you have a large collection of soft toys) so if you just want to donate without writing a story, that’s fine too!

We work with schools and have other programmes in place to ensure any pre loved soft toys that turn up without a story will eventually have one when they finally go up for adoption.

Once they’ve arrived at the Loved Before HQ, we’ll make sure they’ll have everything they need when they find their brand new home.

It would be great if the toys you are donating to Loved Before have been cleaned and washed.

That being said, before a stuffed toy gets rehomed on our store, we make sure each and every toy goes through a full spa and hygiene process. This process varies on materials, age and condition of the pre loved soft toy in question. However, we ensure that all soft toys are thoroughly cleaned, repaired and disinfected to ensure cleanliness and safety of all of our products.

If you have any questions about cleaning your preloved toy donations before sending them to us, contact us today and we’ll help you with any queries.

As long as friends follow our guidelines of no plastic toys, mechanical or electronic components, there's no reason we'd have to find another home for your friends ourselves and they're sure to be having fun at HQ as soon as they arrive.

Still unsure if you can donate your preloved toy to us? Check out our adopted page to see what kind of teddy bears and other stuffed toys we’ve rehomed. You can also contact us if you’re still unsure about your soft toy donation.

Unfortunately at this time, courier collections is something we are still unable to offer. If you originally booked interest when they were running during the first phase of the pandemic, please know that we have your details and will get back to you as soon as possible about potential options.

In our experience, there really is a home for all of our Loved Befores, however sometimes it takes longer than others for them to find their new families. Until the point in which someone chooses to take your little one home, they will continue living a life of luxury at our HQ!

Unfortuately we do not exchange payment for donations, whatever the value of the donation. In extreme circumstances where the value of the donation exceeds our usual amount, we may be able to offer discounted use of our services. If you would like to disucss this further, please feel free to get in touch.