"Lotso is a teddy bear who hates that people think he's evil because of the character he's based on. Despite his gruff exterior, Lotso is a kind and caring teddy who would do anything for his friends. He's particularly sensitive about the misconceptions people have about him, and often goes out of his way to prove that he's not like the villainous character he resembles."
- Once soft toys are ordered, it takes a day or two for them to finish up in the spa and then be prepared. They will then be shipped according to the option you choose. Please note that due to current circumstances and extra pressure on the postal service, orders may be subject to delays and customers should get in touch with questions or queries on specific orders.